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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yolanda Nelms

Yolanda Nelms

October 7, 2026

5  out of  5
rating by Yolanda Nelms
"Bella was AMAZING! She was so patient with me, she got my app working which took alot of time because we had to reset passwords Bless her heart! Set me up with my tracker for my State Farm good driver. I am so very happy with her and my agent Cinthia! Thank you so much. 💓"
We responded:
"Yolanda, we’re so glad Bella and Cinthia could make getting your app and tracker set up easy! We’ll be sure to pass along your kind words to them. Thanks for trusting our team, and we’ll be here whenever you need a hand with anything else!"
Profile photo of Pat Bateman

Pat Bateman

October 2, 2026

5  out of  5
rating by Pat Bateman
"Macalah was very helpful and such a pleasant young lady to work with. Thank you for having her in your office."
We responded:
"Hello Pat! Macalah is great with our customers. We are thankful for your good review. We really appreciate you choosing Rick Smith State Farm here in Cedar Hill Duncanville. "
Profile photo of Noe Magdaleno

Noe Magdaleno

September 30, 2026

5  out of  5
rating by Noe Magdaleno
"Muy amables y accesibles con las personas.una buena experiencia Myriam fue muy atenta gracias."
We responded:
"Gracias, Noe, por compartir tu experiencia. Nos alegra saber que Myriam fue atenta y que encontraste a nuestro equipo amable y accesible. Estamos aquí para ayudarte con cualquier necesidad de seguros que tengas."
Profile photo of Daryl Carter

Daryl Carter

September 24, 2026

5  out of  5
rating by Daryl Carter
"I felt at ease and she made the process pleasant and easy as well."
We responded:
"We appreciate you sharing, Daryl! It's wonderful to hear that you felt at ease and found the process pleasant and easy. Thank you for trusting our agency with your insurance needs!"
Profile photo of Rodney Walker

Rodney Walker

September 24, 2026

5  out of  5
rating by Rodney Walker
"Great experience everyone was kind and explained everything very well"
We responded:
"Thanks, Rodney! It's wonderful to hear that our team was kind and made everything clear for you. We appreciate your feedback and look forward to assisting with any future insurance needs. "
Profile photo of Christie Crear

Christie Crear

September 16, 2026

5  out of  5
rating by Christie Crear
"She answered all my questions plus help me with other questions to make sure my life insurance and home insurance is covered well"
We responded:
"Hi Christie, we’re glad you stopped by to leave us a few kind words! It's great to hear that all your questions were answered and that you feel confident about your life and home insurance coverage. If you need anything else, we're here to help!"
Profile photo of a45williams

a45williams

September 15, 2026

5  out of  5
rating by a45williams
"Elizabeth Martinez was wonderful customer service agent. She really good of what she offered for my car insurance!"
We responded:
"Thanks for taking a moment to recognize our team! Elizabeth will be thrilled to hear your kind words about her service with your car insurance. We appreciate your trust in our agency and look forward to assisting you in the future."
Profile photo of Candace Johnson

Candace Johnson

July 28, 2026

5  out of  5
rating by Candace Johnson
"Always helpful and friendly."
We responded:
"Thank you for the 5 stars Candace. We appreciate your feedback!"
Profile photo of Ashley Robinson

Ashley Robinson

July 27, 2026

5  out of  5
rating by Ashley Robinson
"Rick Smith and Callie were wonderful to work with! Everyone was friendly, professional, and welcoming. They took the time to answer my questions and made the experience a positive one. I highly recommend working with their team!"
We responded:
"Ashley, we’re pleased to know your experience with our agency was a positive one! It was a pleasure helping answer your questions and making sure you felt supported throughout the process. We truly appreciate your recommendation and are always here whenever you need us."
Profile photo of Cheryl Arey

Cheryl Arey

July 22, 2026

5  out of  5
rating by Cheryl Arey
"Thorough review and evaluation of the policies we have. Macalah was professional, friendly and efficient. Great job."
We responded:
"Thank you so much for the 5 stars Cheryl! We appreciate you sharing your experience with Macalah. Super grateful to have customers at our Cedar Hill office like you!"
Profile photo of Vern Ehly

Vern Ehly

July 20, 2026

5  out of  5
rating by Vern Ehly
"She was great help for me"
We responded:
"Thank you, Vern, for taking the time to leave such a positive review. We're glad to hear that you had a great experience with our agency. If you ever have any questions or need assistance, feel free to reach out."
Profile photo of John Cruz

John Cruz

July 17, 2026

5  out of  5
rating by John Cruz
"Very informative and friendly."
We responded:
"Thank you for the high review Mr. Cruz! We appreciate you taking the time to share your experience. See you soon!"
Profile photo of Taylor Frazier

Taylor Frazier

July 15, 2026

5  out of  5
rating by Taylor Frazier
"easy going handle my business and was able to get in and out / on and off the phone great service"
We responded:
"Hello Ms. Frazier! We are grateful for the 5 star feedback. Your rating helps us to grow our business with happy customers just like you. See you next time!"
Profile photo of Patricia Fluitt

Patricia Fluitt

June 4, 2026

5  out of  5
rating by Patricia Fluitt
"Absolutely had the best help with my car and house insurance. Professional as always. ❤️❤️🥰🥰"
We responded:
"Thank you for the five star review Ms. Fluitt. We thank you for allowing us to assist with your auto and home insurance needs. Feel free to reach when you’re ready for help with lift and disability coverage. We’re here!"
Profile photo of Rosie Holloway

Rosie Holloway

May 6, 2026

5  out of  5
rating by Rosie Holloway
"Elizabeth has great customer service, she is patient, helpful and made sure I understood everything. She also helped me find the best price."
We responded:
"Thank you, Rosie, for your feedback. Elizabeth is dedicated to providing excellent service and ensuring our clients fully understand their options. We're glad she could assist you in finding the best price. "
Profile photo of Kevin Munoz

Kevin Munoz

March 25, 2026

5  out of  5
rating by Kevin Munoz
"I had a great experience working with my agent at Rylan Acheson. He was extremely helpful, knowledgeable, and responsive throughout the entire process of setting up my commercial auto policy. He took the time to explain everything clearly, made sure I had the right coverage for my business needs, and made the whole experience smooth and stress-free.

I truly appreciate the level of service and professionalism he provided. Highly recommend working with him if you're looking for reliable insurance support!"
We responded:
"Thank you, Kevin, for sharing your experience with Rylan Acheson. It's great to hear that he was helpful, knowledgeable, and responsive in setting up your commercial auto policy. We appreciate your recommendation and look forward to continuing to support your insurance needs. "
Profile photo of Christopher Hall

Christopher Hall

January 22, 2026

5  out of  5
rating by Christopher Hall
"The service at the business is superb!
#TeamRickSmithRocks"
We responded:
"Thank you, Christopher, for your awesome feedback! We're glad to hear that you found our service superb. We appreciate your support!"
Profile photo of Jose Moreno

Jose Moreno

December 21, 2025

5  out of  5
rating by Jose Moreno
"Huge shoutout to Jaime for being so helpful and knowledgeable. Jaime took the time to answer all my questions and made me feel like a valued client. Highly recommend this location!"
We responded:
"Thank you, Jose, for the shoutout to Jaime! We're glad to hear that Jaime was able to assist you and make you feel valued. Your recommendation means a lot to us. "
Profile photo of Andrea Saraí

Andrea Saraí

December 15, 2025

5  out of  5
rating by Andrea Saraí
"Jaime was incredible attentive to detail and dedicated so much of his time just to assist me."
We responded:
"Thank you, Andrea Saraí, for your feedback! We're glad to hear that Jaime's attention to detail and dedication made a difference in your experience. Your support means a lot to us."
Profile photo of Nathan Krug

Nathan Krug

December 15, 2025

5  out of  5
rating by Nathan Krug
"Jaime was very professional and made the experience as seamless as possible."
We responded:
"Thank you, Nathan, for your feedback. It's great to hear that Jaime provided a professional and seamless experience for you. We appreciate your support!"
Profile photo of Alina Velazquez

Alina Velazquez

December 11, 2025

5  out of  5
rating by Alina Velazquez
"I am so satisfied with the service overall I received from Jaime at this place, finally found an affordable insurance for my car and properties. Jaime made sure i understood everything about my insurance policy with a phenomenal amount of patience. He was very nice, I am so glad i found this place. Thank you very much!"
We responded:
"Thank you, Alina, for sharing your experience with us! We're glad to hear that Jaime was able to assist you in finding affordable insurance and ensuring you understood your policy. We appreciate your feedback and look forward to serving you in the future."
Profile photo of Amy

Amy

December 10, 2025

5  out of  5
rating by Amy
"Maria Angeles helped me a lot with my questions I had regarding my auto insurance. She was kind and patiently listened to me."
We responded:
"Thank you, Amy, for sharing your experience. It's great to hear that Maria Angeles was able to assist you with your auto insurance questions and provide attentive service. We appreciate your feedback!"
Profile photo of Jason Velazquez

Jason Velazquez

December 10, 2025

5  out of  5
rating by Jason Velazquez
"Jaime was really amazing!! he gave me wonderful service and helped me with everything I needed.😁"
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"
Profile photo of Yatzari castillo

Yatzari castillo

December 10, 2025

5  out of  5
rating by Yatzari castillo
"Jaime was very well spoken, patient and talked me through my numbers. I appreciate serive and will be coming back, and will spread the word."
We responded:
"Thank you, Yatzari, for your feedback! We're glad to hear that Jaime was able to assist you effectively and that you're satisfied with the service. We look forward to serving you again and appreciate you sharing your experience with others. "
Profile photo of oscar

oscar

December 10, 2025

5  out of  5
rating by oscar
"Maria help me out with everything single question I had and gave me good costumer service."
We responded:
"Thank you, Oscar, for your feedback. It's great to hear that Maria was able to assist you with all your questions and provide good customer service. We appreciate your support."