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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mark martin

July 17, 2024

5  out of  5 rating by mark martin
"Michael Cowley is the best ! Helped me with getting 2 quotes for my two vehicles. Probably the best person working there, he’s the man!"
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Robert Bravo

July 17, 2024

5  out of  5 rating by Robert Bravo
"Gave me a good deal and service was great."
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Shirley Dodson

July 15, 2024

5  out of  5 rating by Shirley Dodson
"Cinthia was very friendly, informative and answered every question I had. Was a pleasure doing business with her!!! Thanks for all your help And savings!!"
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Tyron Hanberry

July 12, 2024

5  out of  5 rating by Tyron Hanberry
"30 years with State Farm and 8 with Rick. He has not let me down yet. Michael has consistently provided me with superior service. I can alway count on him to be timely, thorough, considerate, professional and best of all friendly. He truly is " like a good neighbor". Thanks again for over 30 years of fantastic service and 8 years of enjoyable conversations."
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Lia Trabajo

July 10, 2024

5  out of  5 rating by Lia Trabajo
"Cinthya was great!"
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Cole Dorsey

July 5, 2024

5  out of  5 rating by Cole Dorsey
"Michael Cowley was great! Very helpful!"
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Raul Martinez

July 5, 2024

5  out of  5 rating by Raul Martinez
"Well where to start Cinthia is very professional and she has answered all my questions that I have. I like working with her and she is the person I would recommend. Thank you"
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ME R

July 2, 2024

5  out of  5 rating by ME R
"Michael was so helpful! I really appreciate his patience and taking the time to give me a clear understanding about adding my new car to my policy. He explained everything thoroughly and gave me his honest opinion about my options. I also appreciate Rick Smith agency. I've been with State farm for over 20 years and they have been nothing but good to me."
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Nate Singleton

June 28, 2024

5  out of  5 rating by Nate Singleton
"Michael was extremely helpful with my renewal process!"
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Simi Gotewal

April 24, 2024

5  out of  5 rating by Simi Gotewal
"Elizabeth did a great job with my customer service"
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Angie Borgen

March 26, 2024

5  out of  5 rating by Angie Borgen
"I love Rick Smith and everyone on his team! They give great customer service and can help with car, home, life, disability and business insurance!"
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Gee “Him214” Bee

February 7, 2024

5  out of  5 rating by Gee “Him214” Bee
"Callie helped me beyond mention! It was easy and stress free! Thank you so much as this was my first rental property I had to get insured. Thanks Callie!!!"
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chris hardy

January 18, 2024

5  out of  5 rating by chris hardy
"Elizabeth took very excellent care of my change of insurance would highly recommend her service"
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gary fourtner

January 12, 2024

5  out of  5 rating by gary fourtner
"Rick and his team are top notch!! Always wanting to help and super knowledgeable!"
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DeAndrea H.

December 20, 2023

5  out of  5 rating by DeAndrea H.
"Great customer service!"
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Sedrick Williams

December 18, 2023

5  out of  5 rating by Sedrick Williams
"They are very professional and give you the best deals within your financial budget. There also will answer any questions or concerns you may have. I would recommend State Farm if yout looking for grade A quality ins."
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Cat Hough

December 18, 2023

5  out of  5 rating by Cat Hough
"This is a fantastic office- everyone is helpful and friendly."
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Hector

December 3, 2023

5  out of  5 rating by Hector
"Muy amable y paciente 😊"
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Alison Fourtner

October 19, 2023

5  out of  5 rating by Alison Fourtner
"Rick is amazing!!"
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Dina Brown

October 6, 2023

2  out of  5 rating by Dina Brown
"Initially this place ranked 4-5 stars. Business since the old team left 2 years ago is horrible. They are overall nice and pleasant, but that doesn’t help get the job done. They have charged 3x a card that should NOT be on file or charged. They are poor in following through with request. I wanted to give them more if my business at first but have literally taken accounts completely away from them and SF. My advice would be to seek another agent as I know anytime I have to contact them here, something will be screwed up."
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Ashley Hitt

September 29, 2023

5  out of  5 rating by Ashley Hitt
"Switched my auto and Homeowner's insurance. Saving a ton of money switching to State Farm. Elizabeth is so nice and professional and made the switch extremely easy. I highly recommend."
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Austin Hamill

September 6, 2023

5  out of  5 rating by Austin Hamill
"Very nice and understanding. I don't know how much they pay Stacy, but it isn't enough! Helped me through the entire process."
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John Price

June 26, 2023

5  out of  5 rating by John Price
"I encounter a problem with the renewal on my auto insurance coverage and contacted my Agent's office. I was referred to Callie Silas, the Office Manager. Callie immediately identified a solution to my problem and worked with the underwriters to ensure that the problem was resolved. The resolution of the problem required several interactions with Callie, who always did what she said she would do. Additionally, she was courteous, efficient, professional, and most of all reliable. She stayed in contact with me until my problem was completely resolved. It was so refreshing to have such excellent good customer service! I will always remember Callie because she really did treat me "just like a good neighbor.""
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Kenneth Parson

May 12, 2023

5  out of  5 rating by Kenneth Parson
"Thanks a million to Callie Silas at the State Farm Insurance Agency. Callie exceeded my expectations with her diligent research of my policies, and her commitment to follow-up was stellar. Thanks, Callie. KP"
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Vickie Williams

May 11, 2023

5  out of  5 rating by Vickie Williams
"Very knowledgeable and aware of each individual policy needs and concerns"