State Farm® Insurance Agent Rick Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yolanda Nelms
October 7, 2026
"Bella was AMAZING! She was so patient with me, she got my app working which took alot of time because we had to reset passwords Bless her heart! Set me up with my tracker for my State Farm good driver. I am so very happy with her and my agent Cinthia! Thank you so much. 💓"
"Yolanda, we’re so glad Bella and Cinthia could make getting your app and tracker set up easy! We’ll be sure to pass along your kind words to them. Thanks for trusting our team, and we’ll be here whenever you need a hand with anything else!"
Pat Bateman
October 2, 2026
"Macalah was very helpful and such a pleasant young lady to work with. Thank you for having her in your office."
"Hello Pat! Macalah is great with our customers. We are thankful for your good review. We really appreciate you choosing Rick Smith State Farm here in Cedar Hill Duncanville. "
Noe Magdaleno
September 30, 2026
"Muy amables y accesibles con las personas.una buena experiencia Myriam fue muy atenta gracias."
"Gracias, Noe, por compartir tu experiencia. Nos alegra saber que Myriam fue atenta y que encontraste a nuestro equipo amable y accesible. Estamos aquí para ayudarte con cualquier necesidad de seguros que tengas."
Daryl Carter
September 24, 2026
"I felt at ease and she made the process pleasant and easy as well."
"We appreciate you sharing, Daryl! It's wonderful to hear that you felt at ease and found the process pleasant and easy. Thank you for trusting our agency with your insurance needs!"
Rodney Walker
September 24, 2026
"Great experience everyone was kind and explained everything very well"
"Thanks, Rodney! It's wonderful to hear that our team was kind and made everything clear for you. We appreciate your feedback and look forward to assisting with any future insurance needs. "
Christie Crear
September 16, 2026
"She answered all my questions plus help me with other questions to make sure my life insurance and home insurance is covered well"
"Hi Christie, we’re glad you stopped by to leave us a few kind words! It's great to hear that all your questions were answered and that you feel confident about your life and home insurance coverage. If you need anything else, we're here to help!"
a45williams
September 15, 2026
"Elizabeth Martinez was wonderful customer service agent. She really good of what she offered for my car insurance!"
"Thanks for taking a moment to recognize our team! Elizabeth will be thrilled to hear your kind words about her service with your car insurance. We appreciate your trust in our agency and look forward to assisting you in the future."
Candace Johnson
July 28, 2026
"Always helpful and friendly."
"Thank you for the 5 stars Candace. We appreciate your feedback!"
Ashley Robinson
July 27, 2026
"Rick Smith and Callie were wonderful to work with! Everyone was friendly, professional, and welcoming. They took the time to answer my questions and made the experience a positive one. I highly recommend working with their team!"
"Ashley, we’re pleased to know your experience with our agency was a positive one! It was a pleasure helping answer your questions and making sure you felt supported throughout the process. We truly appreciate your recommendation and are always here whenever you need us."
Cheryl Arey
July 22, 2026
"Thorough review and evaluation of the policies we have. Macalah was professional, friendly and efficient. Great job."
"Thank you so much for the 5 stars Cheryl! We appreciate you sharing your experience with Macalah. Super grateful to have customers at our Cedar Hill office like you!"
Vern Ehly
July 20, 2026
"She was great help for me"
"Thank you, Vern, for taking the time to leave such a positive review. We're glad to hear that you had a great experience with our agency. If you ever have any questions or need assistance, feel free to reach out."
John Cruz
July 17, 2026
"Very informative and friendly."
"Thank you for the high review Mr. Cruz! We appreciate you taking the time to share your experience. See you soon!"
Taylor Frazier
July 15, 2026
"easy going handle my business and was able to get in and out / on and off the phone great service"
"Hello Ms. Frazier! We are grateful for the 5 star feedback. Your rating helps us to grow our business with happy customers just like you. See you next time!"
Patricia Fluitt
June 4, 2026
"Absolutely had the best help with my car and house insurance. Professional as always. ❤️❤️🥰🥰"
"Thank you for the five star review Ms. Fluitt. We thank you for allowing us to assist with your auto and home insurance needs. Feel free to reach when you’re ready for help with lift and disability coverage. We’re here!"
Rosie Holloway
May 6, 2026
"Elizabeth has great customer service, she is patient, helpful and made sure I understood everything. She also helped me find the best price."
"Thank you, Rosie, for your feedback. Elizabeth is dedicated to providing excellent service and ensuring our clients fully understand their options. We're glad she could assist you in finding the best price. "
Kevin Munoz
March 25, 2026
"I had a great experience working with my agent at Rylan Acheson. He was extremely helpful, knowledgeable, and responsive throughout the entire process of setting up my commercial auto policy. He took the time to explain everything clearly, made sure I had the right coverage for my business needs, and made the whole experience smooth and stress-free.
I truly appreciate the level of service and professionalism he provided. Highly recommend working with him if you're looking for reliable insurance support!"
"Thank you, Kevin, for sharing your experience with Rylan Acheson. It's great to hear that he was helpful, knowledgeable, and responsive in setting up your commercial auto policy. We appreciate your recommendation and look forward to continuing to support your insurance needs. "
Christopher Hall
January 22, 2026
"The service at the business is superb!
#TeamRickSmithRocks"
"Thank you, Christopher, for your awesome feedback! We're glad to hear that you found our service superb. We appreciate your support!"
Jose Moreno
December 21, 2025
"Huge shoutout to Jaime for being so helpful and knowledgeable. Jaime took the time to answer all my questions and made me feel like a valued client. Highly recommend this location!"
"Thank you, Jose, for the shoutout to Jaime! We're glad to hear that Jaime was able to assist you and make you feel valued. Your recommendation means a lot to us. "
Andrea Saraí
December 15, 2025
"Jaime was incredible attentive to detail and dedicated so much of his time just to assist me."
"Thank you, Andrea Saraí, for your feedback! We're glad to hear that Jaime's attention to detail and dedication made a difference in your experience. Your support means a lot to us."
Nathan Krug
December 15, 2025
"Jaime was very professional and made the experience as seamless as possible."
"Thank you, Nathan, for your feedback. It's great to hear that Jaime provided a professional and seamless experience for you. We appreciate your support!"
Alina Velazquez
December 11, 2025
"I am so satisfied with the service overall I received from Jaime at this place, finally found an affordable insurance for my car and properties. Jaime made sure i understood everything about my insurance policy with a phenomenal amount of patience. He was very nice, I am so glad i found this place. Thank you very much!"
"Thank you, Alina, for sharing your experience with us! We're glad to hear that Jaime was able to assist you in finding affordable insurance and ensuring you understood your policy. We appreciate your feedback and look forward to serving you in the future."
Amy
December 10, 2025
"Maria Angeles helped me a lot with my questions I had regarding my auto insurance. She was kind and patiently listened to me."
"Thank you, Amy, for sharing your experience. It's great to hear that Maria Angeles was able to assist you with your auto insurance questions and provide attentive service. We appreciate your feedback!"
Jason Velazquez
December 10, 2025
"Jaime was really amazing!! he gave me wonderful service and helped me with everything I needed.😁"
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"
Yatzari castillo
December 10, 2025
"Jaime was very well spoken, patient and talked me through my numbers. I appreciate serive and will be coming back, and will spread the word."
"Thank you, Yatzari, for your feedback! We're glad to hear that Jaime was able to assist you effectively and that you're satisfied with the service. We look forward to serving you again and appreciate you sharing your experience with others. "
oscar
December 10, 2025
"Maria help me out with everything single question I had and gave me good costumer service."
"Thank you, Oscar, for your feedback. It's great to hear that Maria was able to assist you with all your questions and provide good customer service. We appreciate your support."