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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rey Perez

Rey Perez

November 27, 2024

5  out of  5
rating by Rey Perez
"5 stars for Michael C from State Farm for his excellent work! I requested a quote, and he was very attentive and kind. Outstanding customer service!"
We responded:
"Thank you Rey! We’re thankful that Michael could help. "
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Robert Evans

November 27, 2024

5  out of  5
rating by Robert Evans
"Myriam, was very helpful and profesional in helping with my current insurance needs."
We responded:
"Thank you sharing your experience Mr. Evans! Myriam appreciates the 5 stars also! "
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Curtis Patrick

November 22, 2024

5  out of  5
rating by Curtis Patrick
"Michael was great as always. A+ service"
We responded:
"Thank you, Curtis, for your kind words and the excellent rating. We're thrilled to hear that Michael provided you with A+ service. Your satisfaction is our top priority, and we appreciate your continued trust in our agency."
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David G. Lopez

November 22, 2024

5  out of  5
rating by David G. Lopez
"Can you believe this group took the time to wish me a Happy 60th birthday!!!!! An insurance office knowing that people come first, then business!!"
We responded:
"Thank you for your kind words! We're delighted to have made your 60th birthday a bit more special. At our office, we truly believe in putting people first. Your satisfaction and happiness mean the world to us."
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Beatrice Kilguss

November 21, 2024

5  out of  5
rating by Beatrice Kilguss
"I have been with Mr Smith for years..his office has the most amazing people..always happy to help with any question or concern...spoke with Janet today who went above and beyond to help us insure a classic car...thank you janet..you're awesome I wanted to say thank you to Michael and Macalah for the help in navigating our recent claim..thank you to Rick Smith and his amazing staff for always providing us with first rate service..."
We responded:
"Dr. Kilguss, thank you for the Google review! We appreciate you working with Janet to insure your classic car!"
Profile photo of Celeste Arms

Celeste Arms

November 20, 2024

5  out of  5
rating by Celeste Arms
"Michala‘s help was amazing. she helped my elderly father understand all of his options with his auto insurance. Highly recommend her service."
We responded:
"Thank you, Celeste, for your kind words. We're delighted to hear that Michala was able to assist your father so effectively. Your recommendation means a lot to us."
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Jorge Sepeda

November 20, 2024

5  out of  5
rating by Jorge Sepeda
"agent was very helpful... helped me get rate of my coverage down"
We responded:
"Thank you for taking the time to write this review Jorge! Call or text if you need us!"
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Teshayla Lester

November 14, 2024

5  out of  5
rating by Teshayla Lester
"Michael Cowley was quick to answer and assist with all my needs. Assisted with the breakdown inquiry of my new policy for 2025. Great customer service and friendly Representative, keep him on the team."
We responded:
"Thank you, Teshayla, for your kind words! We're thrilled to hear that Michael provided excellent service and helped with your policy inquiry. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Emma Torres

November 8, 2024

5  out of  5
rating by Emma Torres
"He was great, very professional answered all my questions ,understood my concerns Very patient made sure that before we hung up the phone with me that all of my concerns were resolved and answered. Thank you."
We responded:
"Thank you so much for the awesome review! We appreciate you! "
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Joel Martinez

November 6, 2024

5  out of  5
rating by Joel Martinez
"Thank you, Mickael Cowley, for your help on my car insurance policy your assistant was very much appreciated!"
We responded:
"Thank you for assisting our agency with your Google review Joel. Car insurance is a serious subject these days, and we appreciate your trust in us!"
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Frank The Tank Jackson

November 6, 2024

5  out of  5
rating by Frank The Tank Jackson
"Most exceptional customer service in the world . Thank you, Rick and Michael. I will always be a loyal customer."
We responded:
"Mr. Jackson! We appreciate you taking the time to leave us five stars! We look forward to always being your loyal Insurance provider."
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Crystal Thompson

November 5, 2024

5  out of  5
rating by Crystal Thompson
"Myriam provided me excellent customer service on November 4, 2024. I told her what happened to me on Sunday and she didn’t hesitate to correct the problem. She is a valuable access to your company. Thanks Myriam! You keep on rocking customer service!"
We responded:
"Thank you for taking the time to leave us a review. We are glad to hear that our team provided excellent service and swiftly addressed your issue."
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Cynthia Durden

November 5, 2024

5  out of  5
rating by Cynthia Durden
"This is a great office! The help I received from the office manager Callie to meet my insurance needs made it easy and economical."
We responded:
"Hello Ms. Durden! Thank you leaving Callie such great feedback! She always aims to meet our customers’ needs to make things flow easily. We appreciate you!"
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Demone Davis

November 1, 2024

5  out of  5
rating by Demone Davis
"They are really good at what they do"
We responded:
"We appreciate the 5 stars Demone! We’re honored to help with your insurance needs. "
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Bruce Dixon

October 31, 2024

5  out of  5
rating by Bruce Dixon
"Callie is always give great customer service to me"
We responded:
"Thanks for the review Bruce!!"
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Jolyn Reynolds

October 28, 2024

5  out of  5
rating by Jolyn Reynolds
"Had a question about my bill as well as the drive safe program. Macalah was very helpful and knowledgeable thank you so much!"
We responded:
"Thank you, Jolyn, for your kind words! We're delighted to hear that Macalah was able to assist you with your billing question and the Drive Safe program. Your satisfaction is our priority."
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Mitzi Abraham

October 24, 2024

5  out of  5
rating by Mitzi Abraham
"Macalah was amazing to work with. She helped me with my concerns. This is my First time with State Farm Insurance and my experience has been top tier. If you are looking for an agent please call them."
We responded:
"Thank you, Mitzi, for your kind words! We're thrilled to hear that Macalah provided you with excellent service. Welcome to State Farm Insurance, and we appreciate your recommendation."
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Shawn

October 24, 2024

5  out of  5
rating by Shawn
"She was quite helpful and answered all my questions well!"
We responded:
"Thank you, Shawn, for your kind words! We're delighted to hear that our team was able to assist you effectively. Your satisfaction is our priority, and we appreciate your positive feedback."
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Gloria Perry

October 22, 2024

5  out of  5
rating by Gloria Perry
"Makaylah was very polite and helpful and very easy to work with as she was so very upbeat!! Thank you for your great service!!!"
We responded:
"Hello Ms. Perry! Thank you for taking time to leave such kind words! Macalah loves what she does, and we appreciate great customers like yourself!"
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Teresa Thomas

October 18, 2024

5  out of  5
rating by Teresa Thomas
"I was very stressed trying to get something done, I called them and they made it so simple to get what I needed from them. I ended up having to call back again, and the customer service was still amazing. Made my stressful day a little bit better"
We responded:
"Thank you for the 5 stars Ms. Thomas! Customer service is very important to us. We appreciate you sharing your experience."
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Carl Jackson

October 18, 2024

5  out of  5
rating by Carl Jackson
"I must say ,i’m not one for posting feedback but I have too say Mr. Michael Cowley with Statefarm Auto is one of the best agents I’ve had the pleasure of dealing with . The way everything is with the economy etc it’s nice to know that there are people like Mr. Cowley still out there for the people he took the time to listen and kindly explain everything I needed and wanted answers to in regards too my policy . Thank you again Mr. Cowley."
We responded:
"Thank you, Carl, for your kind words. We're thrilled to hear he provided you with excellent service and clear explanations. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
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Butch Savage

October 15, 2024

5  out of  5
rating by Butch Savage
"Rick Smith's agency has always provided superb support for any of our insurance needs. We just concluded a roof claim without any trouble. Recent support by Macalah with this claim was great and much appreciated."
We responded:
"Mr. Savage! Thank you for the review. Your effort in sharing how great Christina is helps in so many ways. Thank you!!"
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Lupe Deleon

October 14, 2024

5  out of  5
rating by Lupe Deleon
"Very helpful."
We responded:
"Thank you for the 5 stars Lupe!"
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Mike

October 11, 2024

5  out of  5
rating by Mike
"He was great in helping me get the best policy and went out of his way to make sure I was taken care of. This is why I'm sticking with Statefarm!"
We responded:
"Thank you for the five star review Mike! Please know that State Farm appreciates your business and you taking the time to leave us some feedback. We will do our best to continue to take care of you in the future."
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Louie White

October 10, 2024

5  out of  5
rating by Louie White
"Rick Smith, Christina Vazquez, and Michael Cowley have taken great care of me and my family throughout our life transitions. I insure all 3 of my vehicles and my home. They are professional, punctual, and kind. I highly recommend them for all of your insurance needs!"
We responded:
"Thank you, Louie, for your kind words and recommendation. We're delighted to hear that our team has been able to support you and your family through your life transitions. We appreciate your trust in us for your auto and home insurance needs!"