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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Austin Hamill

September 6, 2023

5  out of  5 rating by Austin Hamill
"Very nice and understanding. I don't know how much they pay Stacy, but it isn't enough! Helped me through the entire process."

John Price

June 26, 2023

5  out of  5 rating by John Price
"I encounter a problem with the renewal on my auto insurance coverage and contacted my Agent's office. I was referred to Callie Silas, the Office Manager. Callie immediately identified a solution to my problem and worked with the underwriters to ensure that the problem was resolved. The resolution of the problem required several interactions with Callie, who always did what she said she would do. Additionally, she was courteous, efficient, professional, and most of all reliable. She stayed in contact with me until my problem was completely resolved. It was so refreshing to have such excellent good customer service! I will always remember Callie because she really did treat me "just like a good neighbor.""

Kenneth Parson

May 12, 2023

5  out of  5 rating by Kenneth Parson
"Thanks a million to Callie Silas at the State Farm Insurance Agency. Callie exceeded my expectations with her diligent research of my policies, and her commitment to follow-up was stellar. Thanks, Callie. KP"

Vickie Williams

May 11, 2023

5  out of  5 rating by Vickie Williams
"Very knowledgeable and aware of each individual policy needs and concerns"

Alicia Miller

May 10, 2023

5  out of  5 rating by Alicia Miller
"Kudos to Aniah! For assisting me with my payment, she was SUPER professional!"

Tara Garland

April 7, 2023

5  out of  5 rating by Tara Garland
"Jesus was understanding of my needs and helped to get my policy to reflect that. I appreciate State Farm and Jesus. Also, I think it was very fitting to speak to Jesus on Good Friday!"

Olen Jones

April 6, 2023

5  out of  5 rating by Olen Jones
"Hello I recently called in today to inquire about my insurance policy & was helped by Aniah she was very helpful & quickly gave me the answer I was looking for. Thank you so much for your Great Service"

felicia sitoe

March 21, 2023

5  out of  5 rating by felicia sitoe
"Very lovely experience with Taylor. She explained everything really well, and eventhough I was anxious being that it was my first time dealing with auto insurance, she really put me at ease. Thanks"

Shayla King

March 17, 2023

5  out of  5 rating by Shayla King
"I relocated to Texas and Ms. Desiree Green made the process of me switching my coverage so easy! Everything was very personal to what I needed."

Rose Jackson

March 17, 2023

5  out of  5 rating by Rose Jackson
"I had a great customer experience yesterday when I called in to inquire about my life insurance! Jesus was very professional personable and quick to call me back with information that I needed. Great customer service!!!"

Ruth Payne

March 16, 2023

5  out of  5 rating by Ruth Payne
"Aniah, was very professional, courteous and knowledgeable of what my needs were. Thanks, for excellent customer service."

Ramiro Galo Hernández

March 14, 2023

5  out of  5 rating by Ramiro Galo Hernández
"Taylor assisted me a gave me an amazing service. She was able to provide me a good quote and also super helpful reaching to me! Would give her a raise if I was the HR there!!"

Donna Brown

February 28, 2023

5  out of  5 rating by Donna Brown
"Customer service is through the roof always kind and considerate. Concern about whatever issues you may have. Love"

Chris Ibarra

February 4, 2023

5  out of  5 rating by Chris Ibarra
"The customer service experience was outstanding, along with knowledgeable information. We where in the hunt for new homeowners insurance, Janet went over the policy by breaking down the fine print so I could understand. Janet made me aware that I was not covered by previous coverage and gave tips on what to look for. Janet knew her stuff."

Arcelia Herrera

January 31, 2023

5  out of  5 rating by Arcelia Herrera
"Janet explained everything thoroughly and answered all my questions. If I could give her 10 stars, I totally would!! I’m a young individual and still learning about life. Janet explained everything about auto, life, and renters insurance. I feel completely confident about my choice w State Farm!!"

Annette Booker

January 31, 2023

5  out of  5 rating by Annette Booker
"My agent Rick Smith was very professional and knowledgeable and provided the necessary answers to my questions and gave me additional advise on ways that can benefit and save me more money. It was a good experience."

Major Davis

December 4, 2022

5  out of  5 rating by Major Davis
"Excellent service and knowledgeable assistance!!!"

Rodger Rodgers

December 3, 2022

5  out of  5 rating by Rodger Rodgers
"Best experience buying insurance ive ever had.I would highly recommend Rick Smith State Farm Insurance to any one who needs a better rate on auto insurance.Dont hesitate go get a new quote now. Thanks Christina."

Mary Harrell

November 7, 2022

5  out of  5 rating by Mary Harrell
"Moving is a hassle in it self and having to transferring my insurance to another state with no knowledge or experience was even worse. I was contacted by Janet and she helped through the entire process. It took longer than I expected but, Janet made the transition smooth and easy. She was always available even when she she busy, always positive, gave constant updates without asking, answered questions in detail, and went out of her way to help me during when unseen circumstances occurred for me. I appreciate you Janet for all of your help."

Dr. Norjuan Austin

November 4, 2022

5  out of  5 rating by Dr. Norjuan Austin
"Emmy and the team at Rick Smith-State Farm Insurance are knowledgeable, courteous, and genuinely interested in the client's needs. Instead of "cold-upselling," Emmy provides the most relevant information with regard to your specific property, vehicle, or misc coverage. Mr. Smith has put together a strong and efficient team that are a pleasure. You can trust them them! They will do all they reasonably can to earn your business!"

Oralia Carrasco

November 4, 2022

5  out of  5 rating by Oralia Carrasco
"Emilia Peralta has helped me with my insurance car and home she is a very nice and positive person. has very nice attitude she is a wonderful person 😊"

Chase Rice

November 3, 2022

5  out of  5 rating by Chase Rice
"Put in one word, Fantastic! Emmy did an amazing job explaining everything and getting me started with my new policy. Highly recommend them."

Keith Wilson

October 27, 2022

5  out of  5 rating by Keith Wilson
"I was with Progressive for 20 years. The idea of switching was daunting but the savings and the service made it impossible to Not! Elizabeth made it all manageable!"

Sheila Fernandez

October 21, 2022

5  out of  5 rating by Sheila Fernandez
"Good afternoon I real like talk her customers she really sweet person.She have good spriit.she stay on phone with me to have everythings wrigth.I appreciate her keep up the good work.Sheila F"

Gina Berkshier

October 19, 2022

5  out of  5 rating by Gina Berkshier
"Called re payment and Callie was instantly able to help me. She even offered a better method of payment so I took her suggestion and switched to auto draft straight from my checking account. Thank you, Callie!!! 🙂"