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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Claudia Henderson

March 21, 2025

5  out of  5
rating by Claudia Henderson
"Great and Fast. Thanks Michael."
We responded:
"Hello Ms. Henderson, thank you for leaving Michael a five star review! He works hard to provide great service. We also appreciate you giving us the opportunity to earn your trust. "
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dahl henderson

March 21, 2025

5  out of  5
rating by dahl henderson
"Michael was very professional and had good insights on what is good for my own peace of mind w regards to my insurance need. Thank you for taking time to help me."
We responded:
"Thank you for leaving Michael some Great feedback. We look forward to working with you Dahl!"
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Marie Silva

March 2, 2025

5  out of  5
rating by Marie Silva
"I spoke with Loveah over the phone and she was extremely helpful when quoting me. Such a friendly attitude and you could tell she really wanted to help! I definitely recommend speaking with her if you ever need help with anything."
We responded:
"Thank you for leaving Loveah’s first Google Review! We appreciate the positive vibes! Look forward to assisting you!"
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Candace Johnson

February 27, 2025

5  out of  5
rating by Candace Johnson
"Always helpful and friendly."
We responded:
"Thank you for the 5 stars Candace. We appreciate your feedback!"
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Jimmie Franklin

February 27, 2025

5  out of  5
rating by Jimmie Franklin
"Micheal was very efficient in getting me the information I called about!"
We responded:
"We’re truly grateful for your kind words, Jimmie! Our team works hard to provide the best service possible, and it’s so rewarding to hear that we made a difference for you. "
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Shayla Berrios

February 25, 2025

5  out of  5
rating by Shayla Berrios
"Rick Smith and team have been our go-to for 15 years. Home, life, auto, EVERYTHING! ❤️ Most recently, Macalah helped us locate and reissue funds from a property we sold (SF insured) almost 2 years ago. Thank you team!"
We responded:
"Hey Mrs. Berrios! Hope you’re enjoying your new location. We appreciate you taking the time to leave experience here. If you all ever come back, we’d love to have you. "
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Michael Long

February 21, 2025

5  out of  5
rating by Michael Long
"This office has awesome customer service and is one of the reasons I stay with State Farm. Michael was very helpful and took care of my needs quickly and efficiently. Always a pleasure. Thank you Michael"
We responded:
"Thank for your loyalty to our office Mr.Long, Michael is a great asset to our team!"
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melanie todd

February 19, 2025

5  out of  5
rating by melanie todd
"Thank you for your time and answering all my questions!"
We responded:
"Thank you for taking the time to write this review. We appreciate your support!"
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Vicki Hamilton

February 13, 2025

5  out of  5
rating by Vicki Hamilton
"Macalah was very helpful and kind. I appreciate her VERY much."
We responded:
"Thank you for the five stars Ms. Hamilton! Macalah and the team appreciates you!"
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Shonda Stripling

February 6, 2025

5  out of  5
rating by Shonda Stripling
"I wanted to take a moment to commend Myriam Gomez for the outstanding service she provided. Her expertise and professionalism made the process of obtaining auto & renters insurance incredibly smooth and hassle-free."
We responded:
"Hey Ms. Shonda! Thank you for sharing your experience with Myriam. Her wisdom is priceless, and we all appreciate her efforts. We also thank you for trusting us in taking care of your insurance needs. "
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Lisa Stepan

February 4, 2025

5  out of  5
rating by Lisa Stepan
"Callie Silas is always ready and willing to help when needed."
We responded:
"Thank you for the 5 star Google Review Ms. Lisa! We are very thankful for Callie, her expertise, and her desire to assist. Looking forward to taking care of you moving forward!"
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Novelette Bell

January 31, 2025

5  out of  5
rating by Novelette Bell
"I have had Rick Smith as an agent for over 10 years. His staff is so professional and always ready to help. I just recently purchased a new car and called towards the end of the day to get the vehicle added to my policy and Macalah went out of her way to ensure my needs were met. She is so sweet and goes above and beyond with each interaction. Excellent customer service!!!"
We responded:
"Hey Novie!! Thank you for leaving us 5 stars! We appreciate you and your kind words. Macalah is one our queens when it comes to to customer service. See you soon!"
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Mike Austin

January 31, 2025

5  out of  5
rating by Mike Austin
"I recently switched over from another insurance company because Cinthia was able to save us a good amount of money. She was friendly and pleasant to work with. If you are thinking of going with State Farm contact Cinthia at Rick Smith and she will get you taken care of."
We responded:
"Thank you for the five star Google review Mike! We appreciate you leaving those kind words behind for Cynthia. She tries her best to take care of everyone she meets. We look forward to getting to know you!"
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Tomboy Bae

January 23, 2025

5  out of  5
rating by Tomboy Bae
"Working with Rick Smith and his team has been great! I’ve been covered by them for over 8 years and they always make sure i have the best coverage without being over covered and wasting money which I appreciate. I did my policy review today with Michael and he was soooo patient, explained my policies to me in a way that I could understand (very clear) and never once made me feel rushed. I just love this whole team! 10/10 highly recommend!"
We responded:
"Thank you so much for leaving us a review and sharing your positive experience! It really helps us to keep growing with great customers like yourself! Michael tries very hard to take care of our clients!"
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LaKisha Jones

January 22, 2025

5  out of  5
rating by LaKisha Jones
"Michael from State Farm is exceptional to work with. He provided outstanding customer service, along with amazing follow-up to ensure all our needs were met. Highly recommend!"
We responded:
"Ms. Jones thank you for taking the time to share your experience with Michael. He works to provide great service! We appreciate your business!"
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Altonette Ford

January 15, 2025

5  out of  5
rating by Altonette Ford
"Macalah eagerly answered our questions explaining well our concerns."
We responded:
"Altonette thank you for sharing your experience from working with Macalah! We appreciate your business and your patience!"
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Thea Walker

January 15, 2025

5  out of  5
rating by Thea Walker
"Michael was very courteous and helpful."
We responded:
"Thank you for the five star review Ms. Walker! We appreciate you!"
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Jerome Waters

January 14, 2025

5  out of  5
rating by Jerome Waters
"I have been meeting with Callie for the past couple of years to review my home and auto policies. Callie is very informative and personable. She has provided an overview of my home insurance policy and keeps me informed of my auto insurance policy needs. Callie's friendly demeanor makes the in-person review process enjoyable. For those reasons I would recommend meeting with her for your home and auto insurance policy needs as well."
We responded:
"Thank you for your wonderful review and for recommending Callie. We're delighted to hear that her informative and personable approach has made your home and auto policy reviews enjoyable."
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Judge Stephanie Huff

January 7, 2025

5  out of  5
rating by Judge Stephanie Huff
"Both Rick and Macalah were extremely helpful throughout the entire process!"
We responded:
"Judge Huff, we appreciate you taking the time to share your experience! It’s very easy working with clients like yourself. Until next time!"
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Shirley Dodson

January 6, 2025

5  out of  5
rating by Shirley Dodson
"Callie was very friendly, informative and answered every question I had. Thanks for all your help!!!"
We responded:
"Thank you for your kind words, Shirley! We're thrilled to hear that Cinthia provided you with excellent service and saved you money. We appreciate your business and look forward to assisting you in the future."
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Osvaldo Ruiz

December 27, 2024

5  out of  5
rating by Osvaldo Ruiz
"So helpful and fast. Can’t complain, Collie was excellent"
We responded:
"Thank you Osvaldo! We appreciate your leaving a review!"
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Don Perkins

December 27, 2024

5  out of  5
rating by Don Perkins
"Callie was very responsive and helpful in finding some previous claim information for us. Thanks!"
We responded:
"Thank you for taking the time to share your experience Mr. Perkins. We appreciate you!"
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Juan Villanueva

December 26, 2024

5  out of  5
rating by Juan Villanueva
"Michael was great, very professional and took the time to get me what I needed. Definitely recommend reaching to out Michael for your insurance needs."
We responded:
"Thank you for the five star feedback Mr. Juan! We look forward to working with you in the future!"
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Monicqua Allen

December 20, 2024

5  out of  5
rating by Monicqua Allen
"I enjoyed meeting with Michael to discuss future options available. The communication with him is always professional and pleasant, definitely learning alot about different coverages. The best insurance agents around, very knowledgeable and great prices."
We responded:
"Ms. Allen we thank you for taking the time to leave us some feedback on working with Michael here at the agency. Your business is valued, and we look forward to helping you moving forward!"
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Torrie Nash

December 19, 2024

5  out of  5
rating by Torrie Nash
"Everyone here is always so helpful ☺️"
We responded:
"Thank you Ms. Nash! The five stars helps up to grow with positive people like you!"